At Unboxd, your privacy is a priority for us, that's why we collect and retain the least information necessary to provide our services and debug any occasional problems that might arise.
As long as our applications and websites can provide their functionality without doing so, we prefer to avoid collecting data from you.
In the cases where we do collect data, we try to be clear about why we're collecting it, tell you how long we keep it, and delete it when we no longer need it.
Our products follow a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and it's part of hosting services' analytics.
The information collected by log files include:
These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
When you contact us by using our contact forms, you may be asked certain personally identifiable information that can be used to contact or identify you ("Personal Data").
Unboxd protects your Personal Data in line with applicable laws and our data privacy policies. We also take appropriate technical and organizational measures to protect your data against unauthorized or unlawful processing, and against accidental loss, destruction, damage, alteration, disclosure or access.
Enroll in beta programs
As an Unboxd user, you may have access to private beta programs that you can sign up through the app. When you sign up, we collect:
We will store this information for as long as you want to be part of the program.
When handling support requests from you, we collect:
This information is collected solely to help resolve your support inquiry. If you do contact us from our site regarding an issue you are facing when using the app, we recommend you to include this information in your inquiry.
We may retain support emails indefinitely to:
If you would like to remove any information you have sent us regarding a support request, contact us email@example.com
Feedback and suggestions
When you contact us for giving feedback or making a suggestion, we collect:
If you do complete the request from inside the app, we also collect the following data about your device:
We may retain feedback emails indefinitely to:
If you would like to remove any information you have sent us regarding a feedback/suggestion request, contact us firstname.lastname@example.org.
We use a third party service called Flutterwave for handling contributions and payouts to local accounts. This service provides a backend for all financial transactions on Unboxd. Flutterwave does not intentionally disclose Personal Data to third parties or utilise end-use data for marketing purposes.
We normally delete any Personal Data you share with us from their archive as soon as we process your request.
By using our Unboxd, you acknowledge and accept that your information will be transferred for processing to Flutterwave.
Security of data
We take precautions to protect your information. Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of this site.
The security of your data is important to us, but no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use means to protect your Personal Data, we cannot guarantee its absolute security.
Disclosure of data
Unless required to do so by law or liability reasons, we will not otherwise share or distribute any of the information you provide to us without your consent, or use your data for any purpose other than the reason we collected it originally.
Access and update
You have the right to request access to the Personal Data we hold about you. You may request that we rectify or delete the Personal Data or restrict the processing of your Personal Data, if you think they are inaccurate. Furthermore, you have the right to object against the processing of your data and even ask us for your data in a portable format. We will asses and act on your request, subject to the exceptions, set out in applicable law.
Transfer of data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If the app crashes while you're using it, anonymized data about the crash may be collected to help us identify the cause of the crash, so we can hopefully fix it in a future update. These "crash logs" contain information such as the state of the app, operating system, and device at the time of the crash. None of this data can identify you in any way.
The application may update automatically once a new version or features become available to you.
We use a limited third-party vendor services, for certain activities at Unboxd.
Unboxd does not knowingly collect any Personal Identifiable Information from children under the age of 16. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Links to other sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.